We offer a range of benefits designed not only to help you demonstrate value when you are enrolling members, but also to keep your members happy and engaged for years. Our years of experience in not only travel, but operating travel clubs allows us to create a benefit package that matches the needs of your members.

Check out a sample of the popular member benefits we offer:

Personal Assistant

What can Personal Assistant do for your business? What does your business need? No matter where you are in the world, no matter what device you use, no matter the time of day – any day – Personal Assistant is standing by to help with customized assistance and expert contact-center service.

Smarter than your average smartphone, Personal Assistant adds security in emergencies, connects you to vital information and helps you handle everyday tasks.

Daily, Local, Global Discounts

ACCESS TO AMERICA’S LARGEST PRIVATE DISCOUNT NETWORK
Our partner network offers organizations a powerful way to make an impact with their customers and members. It combines the power of over 500 world-class brands with the relevance of local merchants from every community in America.

With a collection of over 300,000 discount providers offers unparalleled value of up to 50% off at the places consumers shop every day, in categories like:

  • Dining & Food
  • Apparel
  • Electronics
  • Hotel & Travel
  • Car Rental

  • Movie Tickets
  • Theme Parks
  • Sporting Events
  • Auto Care
  • And more…

Best Price Promise

The Best Price Promise guarantees that you will get the best fares. Feel free to compare, we bet you won’t find a better deal anywhere else on the web. Included in this benefit is a refund of 110% of the difference should we not be able to meet or beat the competitive price.

Complimentary Flight Insurance

With this benefit, your members will receive $200,000 worth of coverage for every airline ticket purchased through our portal, at no additional costs. This benefit sells for between $18-24 per ticket through other providers.

Coverage includes accidental death or dismemberment that occurs when traveling on, boarding or alighting from a regularly scheduled flight

Airport Lounge Access

RELAX AND ESCAPE THE STRESS OF THE AIRPORT. The intelligent choice for business and leisure. Escape into a place that’s perfect for business and vacations. Our lounges are quiet, connected spaces to relax or work in, with complimentary pre-flight bites and drinks that help you refresh and revive. With Airport Lounge Access benefit, you have access to over 900 airport lounges worldwide.

Baggage Rebate

With this benefit, members are eligible to receive a rebate check for up to $10 per quarter for checked baggage fees paid while traveling via aircraft.

Travel Clubs

Private Medi-Jet Service

Wherever you are and whatever the medical need, ALERT assures you receive seamless access to the highest level of care.

ALERT:

  • Provides air medical transport to the hospital of your choice.
  • Provides access to worldwide medical and second opinion referrals, consultations and prescription assistance.
  • Operates a state-of-the-art logistics center on alert around the clock.
  • Supplies up-to-the-minute security advisories before you travel and safety assessments while you are away.
  • Arranges international legal referrals.

NO CO-PAY, NO DEDUCTIBLE:
In the midst of an emergency, reliability and cost should be your last concern. ALERT provides access to unsurpassed quality of care without hidden fees.

  • We cover you at home and while traveling
  • No medical necessity or nearest appropriate facility clauses
  • Pre-Existing conditions accepted
  • There are no financial limitations, claim forms or out of pocket expenses
  • Travel Insurance focuses on trip cancellation and lost luggage. ALERT focuses on taking care of you

MEMBER BENEFITS:
ALERT is more than just a membership benefit. We are your advocate every day of the year.

  • Worldwide medical jet transportation, bedside to bedside, to the hospital of choice
  • 24/7 Logistics Center for worldwide medical and second opinion referrals, consultations, and prescription assistance
  • Foreign travel advisories and threat assessments
  • Transport of mortal remains
  • Legal referrals and emergency message relay

Seat For Alert

Seat Alert & Frequent Flyer Flight Alert

Book the seat you want!
Do you want an aisle seat? Do you want seat no. 13D on your flight? Or you are a Frequent Flyer looking to upgrade your seat? But don’t know whom to approach in the ever increasing complexity of air travel? Well, look no further! Our Seat Alert & Frequent Flyer Flight Alert benefit is there to help you.

For Seat Alert: 
You just need to inform us about your flight details and your preferred seat and we will take care of the rest. If your seat is readily available, great! If it’s not, no problem!

You just need to fill a short seat alert form and we will notify you when the seat is available or book the seat for you. Yes! It’s that easy.

For Frequent Flyer Flight Alert: 
If you are a frequent flyer and looking for any of the following booking, we are there to help you:

  • Reward Booking: You want to book the flight with your accumulated miles (taxes extra).
  • Upgrade Booking: 
    a) You have purchased the flight ticket and want to upgrade with accumulated miles
    b) You have booked the flight with accumulated miles and want to upgrade with the remaining miles

Just inform us about your preferred flight. If the Frequent Flyer seat is readily available, we can book the seat for you if you wish to. If it’s not available, you just need to fill a simple flight alert form and we will notify you when the seat is available or book the seat for you.

Doc in a Suitcase

What if you could access a doctor 24 hours a day while traveling?

“Doc in a Suitcase” benefit provides members unlimited access to fully accredited and licensed doctors during travel. Using this benefit, members will have real time access to doctor consultations which can be conducted in the comfort and privacy of hotels, resorts, villa and even the beach. Members can contact doctors while on the go by using their phones- via call, online chat, text, email and video-conference. Members can also get advice on overseas illness or recommendations on treatment options and even obtain prescription assistance – from anywhere in the world.

Integrated Marketing

Integrated Marketing

Integrated Marketing

Getting new members is hard and keeping them engaged is even harder. At Custom Travel Clubs, we not only help you with member on-boarding but also help you manage your member relationships through integrated marketing. We have an 8 week educational marketing engagement program that educates members how to unlock and maximize the value of each of our member benefits. Retention drives loyalty, our special partnership will help ensure we achieve both.

Travel Agent Assistance

24X7 Premier Travel Agent Assistance

At Custom Travel Clubs, we are wholly dedicated to providing outstanding personalized service and completely changing member’s travel and vacation experiences. Our team of travel ombudsman have the members back when traveling, regardless of how or when they purchased their travel. No matter where they are in the world, they will have access to all types of emergency services like medical, legal referrals, on the fly translations.

Luxury Travel Marketplace

Luxury Travel Marketplace

We have partnered with big names in the luxury travel category to bring you exclusive discounts of up to 35-40% on luggage, bags and other travel essentials.
These discounts apply to current styles, not closeout merchandise.

Multi-Language Member Support

Multi-Language Member Support

Multi-Language Member Support

At Custom Travel Clubs, we speak member’s language. All customer support pages like FAQs, guidelines and how-to’s are available in multiple languages. Also, our team of customer care professionals are available 24X7 to answer member queries in their preferred language over their preferred channel- phone, chat or email.

Virtual Currency Program

Virtual Currency Program

Virtual currency is one of the most influential marketing tool to increase loyalty among members. Virtual currency allows you to incentivize member activities which helps in new member sign-ups as well as member retention. As part of rewards program to enhance their experience, we provide members different ways to earn and redeem points. Our marketing team can work with your company to come up with the best way to maximize this powerful tool.

Our benefits are available just for members

We provide you with a free, no obligation 30-minute consultation to understand your needs as well as your business and travel objectives.  From here we can customize a solution for your custom travel club needs.

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